ARTWORK
Clean "Camera Ready" black and white artwork is required. "Camera Ready" artwork is defined as a black and white printed reproduction of the customers' imprint, ready for camera, without the need for any additional touch-up or "creativity" of a new design. The factory reserves the right to determine if artwork is production-ready.

Richman can accept your artwork on computer disk or E-Mail. Currently we accept artwork for Windows PC format. Send your artwork created in any of the following computer software:

Page layout

• Corel Draw
• PDF
• Adobe Illustrator

Artwork can be accepted in either EPS, TIFF, JPEG, BMP, or Al formats. We recommend a minimum of 300 DPI for bitmap images.

PRODUCTION TIME
Production time is defined as the interim period between receipt of the complete approved order and the factory shipping date. See individual items for normal production times.

Richman Industries offers a SPECIAL RUSH SERVICE. A RUSH SERVICE CHARGE of 15% will apply to cover overtime and special rush handling of the order. Art and screen charges are excluded from this cost.

NORMAL PRODUCTION TIMES:
ENGRAVED ITEMS---------------5 DAYS
SCREEN PRINTED ITEMS---10 DAYS

SHIPPING INFORMATION
All shipments are F.O.B. Factory, Harrisburg, PA. FedEx will be used where possible and Parcel Post where necessary. Include shipping labels with every order to insure shipment to the correct shipping address.

ADD $1.00 (x) each for labels typed in our office. Split destination shipments ADD $2.50 (x) for each destination. A $5.00 (x) charge will be added for each C.O.D. shipment.

PROOFS
Art proofs mailed for approval are chargeable. If changes in artwork are necessary, they must be indicated on the proof, signed by the customer, and returned to the factory before final production will begin. All charges for any changes will be billed at cost. Production will not proceed without receipt of approval when approval is requested. Cost for PAPER PROOF $10.00 (x), ACTUAL SAMPLE PROOF $15.00 (x). Speculative samples for customer promotion are available at the end price plus any art, screen, or plate charges.

MINIMUM BILLING - $15.00

PRICES
Prices listed include charges for a ONE COLOR IMPRINT unless otherwise indicated. Postage or prepaid shipping charges will be added to invoice. We reserve the right to withdraw any item and to change prices without notice.

CANCELLATIONS & RETURNS
All orders are considered FIRM and cannot be cancelled except on written authorization from the factory. A 15% restocking charge will be made on all authorized returns of any unimprinted material. If your order is cancelled or decreased during or after the original production run and prior to shipment, the factory will invoice for all custom materials and labor completed up to the date from which the order was decreased or cancelled.

TERMS
Net 30 days.

MERCHANDISE LOST OR DAMAGED
IN TRANSIT
It is the responsibility of the consignee to make all claims with the carrier if an order is not received, is late, or arrives in a damaged condition as a result of improper handling by the carrier. We will, however, assist if at all possible in making the claim.

COMBINATION PRICING
Combination pricing will apply to all items taking the same imprint. All ink color changes will require a screen wash-up charge of $10.00 (x).

LESS THAN MINIMUM CHARGE
A $20.00 (x) charge will be added to all orders for less than the minimum quantity shown on the price list.

OVERRUNS & UNDERRUNS
Richman Industries reserves the right to overship or undership no more than 5% AND will invoice accordingly.

REPEAT ORDERS
Be sure to identify repeat orders, giving the previous order number and the year in which it was produced.

ERRORS
RICHMAN INDUSTRIES will not be held responsible for any errors in engraving if personalization copy is not clear and precise.

Any and all responsibilties of this company will cease 30 days after an order has been shipped.

COPYRIGHT & TRADEMARK INFORMATION
Copy, logos, and photos shown on this web site appear only to show the products and capabilities inherent to each process. They are not intended to suggest that the imprints were endorsed or designed by the company or individually illustrated. Specific imprints are not available to any purchaser without permission of the owners of the Trademark or Copyrighted art or copy.